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Privacy Policy

Last updated: 25/09/2026

This policy explains what personal data the FowlTree mobile app, the FowlTree web consoles and this website collect, why we collect it, who we share it with, how long we keep it, and how you can see, correct or delete it.

1. Who we are

We are FowlTree Innovations Private Limited (“FowlTree”, “we”, “us”). You can reach us at support@fowltree.com.

FowlTree is software for poultry contract farming. It is used by contract-farming companies (“companies”) and the people who work with them: company admins, supervisors, farm owners, caretakers and chicken centres.

2. Our role and your company’s role

Your company decides which farm, batch, payout and payroll records it keeps about you, and why. For those records the company is responsible, and we store and process them on its behalf. For your FowlTree account itself — signing in, security, notifications and support — we are responsible.

3. What we collect

Account details

  • Name, mobile number, email address, role, company and preferred language.
  • Your password, stored only as a one-way hash. We cannot see it.
  • Profile photo, if you add one.

Registration and identity

  • Address: village, taluk, district, state and PIN code.
  • Aadhaar: only the last 4 digits, plus a one-way code that lets us spot the same number being registered twice. We do not store the full Aadhaar number.
  • Photos of your Aadhaar card, if you upload them during registration, so your company can check who you are.

Payment details (farm owners, caretakers and staff)

  • Bank account holder name, account number, IFSC code, bank and branch name, and UPI ID. The account number and UPI ID are stored encrypted. They are used only to pay you.

Farm and business records

  • Farms, sheds, batches, daily reports (feed, mortality, weight, temperature and other readings), farm visits, harvests, bird sales, supply orders, payouts, payroll, advances and expense claims.

Photos, videos and voice

  • Photos and videos you take with the camera or choose from your phone. The app uses your phone’s own photo picker, so it only sees the photos you pick. Videos can include sound.
  • If you answer report questions by speaking, your phone’s speech service (Google on Android, Apple on iPhone) turns your voice into text. We receive only the text. When the app reads a question aloud, that happens on your phone.

Location

  • Your precise location when you set a farm’s position, when you take a photo or video in a report (it is tagged with where it was taken), and when a supervisor records a farm visit. Location is read only while you are using the app, never in the background.

Device and security data

  • A push-notification token for your phone.
  • Device model, operating system and app version, and crash reports and error logs when the app fails.
  • Sign-in history (time, device, IP address) and a record of important changes made in your company’s account, to keep accounts secure and to explain who changed what.

When you contact us

  • What you write to support, and the details you give on this website’s contact form.

We do not use advertising or analytics trackers, and we do not sell your data.

4. Why we use it

  • To run FowlTree for you and your company: batches, reports, visits, supplies, harvests and payments.
  • To check who you are and approve your registration.
  • To work out and make payouts, salaries and advances.
  • To send you alerts, reminders and sign-in codes in the app and by push notification, email, WhatsApp or SMS. You can choose which alerts you get under Settings → Notifications.
  • To keep accounts safe: sign-in checks, two-step sign-in, stopping automated abuse and investigating misuse.
  • To answer your questions and fix problems in the app.
  • To meet our legal obligations.

5. Who we share it with

  • Your company. People in your company see what their role allows. For example, the supervisor assigned to your farm sees its reports, and company admins see payouts. Records you create for a company stay with that company.
  • Service providers who work for us under contract and only for the purposes above:
    Provider What for
    Amazon Web Services Servers, database, file storage and email, in India
    Google Firebase Cloud Messaging Delivering push notifications
    MSG91 WhatsApp and SMS messages, including sign-in codes
    Razorpay Subscription payments made by companies, and looking up a bank branch from its IFSC code (only the code is sent)
    Cloudflare Turnstile Checking that a public form is used by a person, not a bot
  • Authorities, when the law requires it.

6. Where your data is kept

Your data is stored on Amazon Web Services servers in India. Some providers above, such as Google and Cloudflare, may handle a small part of it outside India to deliver their service.

7. How we protect it

  • All connections to FowlTree are encrypted (HTTPS).
  • Passwords are stored as one-way hashes; bank account numbers and UPI IDs are encrypted; the full Aadhaar number is never stored.
  • Two-step sign-in and an app lock (PIN or fingerprint/face) are available. Fingerprint and face data stay on your phone; we never receive them.
  • Access inside FowlTree is limited by role and company, and important changes are recorded.

8. How long we keep it

  • Your account details, while your account is open.
  • After you ask to delete your account: 30 days, then your personal details are erased. If a batch is still running or money is still to be settled, we erase them once that is finished.
  • Business records your company must keep by law (batches, reports, payouts, payroll, invoices) stay with the company, no longer linked to your name.
  • Sign-in codes: 1 day. Records of sign-in attempts: 90 days. Crash reports: 180 days. Aadhaar photos from a registration that was never submitted: 2 days.

9. Your choices and rights

  • See and correct your details in the app (Profile), or ask your company admin or us.
  • Delete your account in the app under Settings → Delete account, or on the web at fowltree.com/account/delete.
  • Turn off notifications you do not want under Settings → Notifications, and camera, microphone or location access in your phone’s settings. Features that need them will then not work.
  • Withdraw consent, nominate someone to act for you, or raise a grievance by writing to support@fowltree.com. We will reply as soon as we can, and within the time the law allows. If you are not satisfied with our answer, you can complain to the Data Protection Board of India.

If your details are managed by your company (for example, your farm owner or caretaker profile), you can also ask the company directly. If you write to us, we will pass your request on.

10. App permissions

Permission Used for
Camera Photos and videos for reports, farm registration and Aadhaar
Microphone Sound in farm videos, and answering report questions by speaking
Location Farm position, tagging photos and videos, and farm visit checks — only while the app is open
Notifications Alerts, reminders and sign-in codes
Fingerprint / face Unlocking the app, if you turn on app lock

Choosing photos from your phone uses the phone’s own photo picker and needs no permission.

11. Children

FowlTree is for people aged 18 and over. We do not knowingly collect data about children.

12. Changes to this policy

When we change this policy we update the date at the top. If a change is important, we will also tell you in the app.

13. Contact

FowlTree Innovations Private Limited
Email: support@fowltree.com

See also our Terms & Conditions.